NEW - This page has been redesigned to include all investigation data you need to make a decision when security incidents are raised


How to access a security event details?


  • In the Report section, click on any security event displayed in the table
  • In the Alert email, click on "View event in Office Protect" 
  • In the ConnectWise or Autotask security event ticket, click on "View event in Office Protect"



What can I find in my security event details?


In the security event details, you can find:

  • The security event details: timestamp, description
  • Details if the security event has been ignored: ignoring date, whitelist rule if the event has been automatically ignored through a rule
  • All of the security event's entities on which Office Protect has been able to retrieve more details or potential remediation actions
    • More details are usually included on users, applications, Teams applications, mail flow rules,inbox rules, mail forwarding settings, anonymous links,...
  • All remediation actions available to mitigate the risks, act quickly and avoid potential damage if there is a compromise on your organization. If no remediation is available yet, a banner is displayed.
  • How to react: our recommendations to investigate the situation and take action if needed 


See all actions details